REFUND POLICY

A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase. 

Refund Request received by first time buyers within 24 hours of purchase will be offered a complete refund minus Activation and Software Set-up fee. A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase.

Refund Request will not be provided for software that has been used to e-filed, Software Setup, Portal Setup, Software Activation, nor for a renewed previous year customer. A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase.

To obtain a refund, you must mail (by U.S. postal service) a written request to:
Software Attn: Refund Request
201 East Main St Suite LL04
Murfreesboro, TN 37130, United States.

Please allow 4 to 8 weeks for all refunds. Requests for a refund need be prepared on a company letterhead and signed by the primary person on the account. No Refund Request will be responded to if the request is not done within our refund policies.

The written request should also contain the company name, primary contact name, account number, address and any other relevant contact information, date of order, and reason for the refund request.

Upon receipt of your refund request, will immediately terminate your software access as requested, including but not limited to access to customer websites, Portal, software updates, file center access, processing websites.

If you do a credit card, PayPal or merchant service charge back this will void all guarantees, refunds or cancellation of membership, in addition you will still be liable for the software fee along with all collections & legal fees. All legal & collection action venue will be Murfreesboro, Tennessee.

 We the Software Company reserve the right to refuse or cancel any use of our software without notice or reason. If we refuse or cancel any software due to but not limited to the following you will not be offered a refund: making disparaging remarks, slandering remarks, profanity to our employees, harassing calls or what the Software Company determines as threatening calls or emails.

    PRIVACY POLICY

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@softwarelync.com, or mailing us at:

nLync

201 East Main St Ste LL02
Murfreesboro, TN. 37130 United States

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

Payments are processed through Authorize.net. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES

This site uses cookies.

 

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@softwarelync.com or by mail at nLync 

Re: Privacy Compliance Officer 201 East Main Street Ste LL 02, Murfreesboro TN. 37130, United States